Warranty Conditions

Amalys two years international warranty

Your Amalys watch is warranted for a period of 2 years from the date of purchase under the terms and conditions of this warranty. The warranty covers material and manufacturing defects existing at the time of the purchase of the Amalys watch. The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by an official Amalys dealer.

During this period, the watch movement, hands and dial are the only components covered under this warranty. This warranty does not cover:

• The life of the battery;
• Normal wear and tear or aging, damage resulting from improper handling, lack of care or accidents;
• Water damage if care instructions for the product’s water resistance level were not followed. Water resistance 3ATM: does not resist showers and suchlike. Excessive contact with water may cause damage to the watch. More generally, Amalys advises you not to put your watch in contact with water so you can preserve it to the maximum.
• Products that are not purchased from an authorized Amalys retailer.

How to make a claim under this warranty?

Please send us an email to support@amalys.com with a picture of your watch, a description of the defect, and a scan of this warranty certificate. If you purchased your watch online, please provide us with a copy of your order confirmation. Our customer service team will assist you.

Please note you will be responsible for paying the expenses associated with making a claim under this warranty, including postal or delivery expenses and any relevant taxes.

Should you need to change your battery, please don't do it yourself : please visit a jewelry store who can handle this in the appropriate way, to avoid causing any damage to the watch.